Data science & business intelligence consulting

Research. Analytics.
Strategy. Impact.

Turning data, research and human insight into better business decisions — from forecasting and predictive models to the dashboards your leaders actually use.

5Core practices
WeeklyPeso & rates outlook
DR + CaribbeanRegional focus

Research

Original studies grounded in data

Analytics

Models that explain and predict

Strategy

Decisions, not just reports

Innovation

Modern tools, practical results

Services

Analytics that move the numbers that matter

We pair rigorous data science with operational know-how, so every model, forecast and dashboard ends in a decision someone can act on.

Business Intelligence Consultancy

Build a data foundation and a measurement culture that leaders trust.

  • Data maturity assessment & roadmap
  • KPI frameworks & metric definitions
  • Data modeling and governance

Forecasting

Demand, revenue, volume and macro forecasts with honest uncertainty ranges.

  • Time-series & hierarchical models
  • Scenario and stress testing
  • FX and interest-rate outlooks

Contact Center Optimization

Right-size staffing, lift quality and cut cost-to-serve without hurting CX.

  • Interval-level volume forecasting
  • Capacity & scheduling models
  • QA analytics and performance drivers

Predictive Modeling

Machine-learning models that anticipate churn, risk, conversion and demand.

  • Churn, propensity & risk scoring
  • Explainable models leaders can trust
  • Deployment and monitoring

Dashboard Development

Clear, fast data visualizations in Power BI, Tableau, Looker or custom web.

  • Executive & operational dashboards
  • Automated data pipelines
  • Design that tells the story

Market Intelligence Membership

Exchange-rate forecasts, monetary policy updates and interest-rate alignment for your finance and pricing teams.

  • Weekly USD/DOP forecast
  • BCRD decision briefs within 24h
  • Rate alignment for treasury & pricing
See plans
How we work

From question to impact in four steps

Discover

We frame the business question, map the data and agree on how success will be measured.

Model

We clean, explore and model — forecasting, ML or statistics — and validate against reality.

Visualize

We turn results into dashboards and narratives that make the answer obvious.

Embed

We hand over, train your team and keep models monitored so value compounds.

Research library

Studies & data you can put to work

Original research on the Dominican economy, contact center performance and applied analytics. Some free, some premium.

Browse all research
Membership

Stay ahead of the peso and the rate cycle

Forecasts and policy analysis built on Banco Central de la República Dominicana data — delivered to your inbox, sized for your team.

Pulse

Free

For professionals who want a clear monthly read on the economy.

  • Monthly economic brief
  • BCRD decision recap emails
  • Access to free studies
Join free

Enterprise

Custom

For organizations that need forecasts tailored to their own exposures.

  • Everything in Professional
  • Custom forecasts for your FX & rate exposures
  • Rate alignment workshop for treasury & pricing
  • Data feed (CSV / API)
  • Direct analyst access
Talk to us
ΣRigorous methods. Plain-language answers. Every engagement ends with a decision, not a deck.
About the lab

A research lab built for business

The Business Research Lab is a data science and business intelligence consultancy based in Santo Domingo. We combine academic-grade research with hands-on operational experience to help companies forecast, optimize and decide with confidence.

  • Evidence first. Every recommendation traces back to data and a testable method.
  • Local depth. Deep knowledge of the Dominican economy, its central bank and its labor market.
  • Built to last. Documented models and dashboards your team can own.
Start a conversation
Contact

Let's turn your data into decisions

Tell us about your project or the membership you're interested in. We reply within one business day.